Privacy Policy
Effective Date: April 22, 2026 Last Updated: April 22, 2026
1. Introduction
Murranno Music (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, and share information in connection with your use of our music distribution platform, website, and mobile applications (collectively, the “Services”).
By using our Services, you consent to the data practices described in this policy. If you do not agree with these practices, please do not access or use our Services.
2. Information We Collect
A. Information You Provide
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Account Information: Name, email address, password, phone number, and profile picture.
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Artist & Label Data: Stage names, artist biographies, social media handles, and label names.
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Music & Content: Audio files, artwork, lyrics, and metadata (titles, credits, ISRC/UPC codes) you upload for distribution.
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Financial Information: Bank account details, Tax ID, and payout preferences required to process your earnings.
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Identity Verification: We may collect government-issued ID or other documentation for KYC (Know Your Customer) compliance.
B. Automatically Collected Information
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Usage Data: Pages visited, features used, time spent on the platform, and interaction with emails.
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Technical Data: IP address, device type, operating system, browser version, and unique device identifiers.
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Location Data: General location based on your IP address.
3. How We Use Your Information
We use the collected data for the following purposes:
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Service Delivery: To distribute your music to Digital Service Providers (DSPs) like Spotify, Apple Music, and others.
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Analytics & Reporting: To provide you with streaming data, sales reports, and audience insights.
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Payouts: To calculate and process your earnings and royalties.
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Communication: To send release status updates, earnings alerts, security notices, and platform announcements.
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Compliance & Safety: To prevent fraud, copyright infringement, and ensure compliance with our Terms of Service and applicable laws.
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Improvement: To analyze platform performance and develop new features for our users.
4. Legal Basis for Processing (NDPA Compliance)
We process your data under the following legal frameworks (including the Nigeria Data Protection Act, 2023, and other applicable laws):
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Contractual Necessity: To fulfill our agreement to distribute your music and pay royalties.
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Legitimate Interests: For fraud prevention, platform security, and business analytics.
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Consent: Where you have specifically agreed to certain data uses (e.g., marketing communications).
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Legal Obligation: To comply with tax reporting and anti-money laundering regulations.
5. Data Sharing and Disclosure
We may share your information with:
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Digital Service Providers (DSPs): We share music, metadata, and artist info with platforms (Spotify, Apple Music, etc.) to make your content available to listeners.
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Service Providers: Third-party vendors who assist with cloud hosting, email delivery, and identity verification.
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Financial Institutions: Payment processors to facilitate your royalty payouts.
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Legal Authorities: If required by law, subpoena, or to protect our rights and the safety of our users.
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Business Transfers: In the event of a merger, acquisition, or sale of assets.
6. Data Security and Retention
We implement industry-standard security measures, including SSL encryption and secure database protocols, to protect your data. We retain your personal information for as long as your account is active or as needed to provide you Services. We also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
7. Your Privacy Rights
Depending on your location, you may have the following rights:
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Access: Request a copy of the personal data we hold about you.
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Correction: Update or fix inaccurate information in your profile.
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Deletion: Request that we delete your account and associated personal data (subject to legal retention requirements).
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Portability: Receive your data in a structured, machine-readable format.
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Objection: Object to the processing of your data for specific purposes like direct marketing.
To exercise these rights, please contact us at privacy@murrannomusic.com.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to remember your preferences, keep you logged in, and analyze platform traffic. You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of certain platform features.
9. Children’s Privacy
Murranno Music is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information and terminate the account.
10. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state or country where data protection laws may differ. By using Murranno Music, you consent to the transfer of your data to countries where our servers and service providers are located.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page and sending an email notification or displaying a notice within the app.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Murranno Music Ltd 100 Kujore Street, Ojota, Lagos 105102, Lagos, Nigeria. Email: hello@murrannomusic.com